ITS Applications Technician

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BSB is a not for profit, inclusive independent international school comprising 1,350 students from approximately 70 countries. Located in the parkland of Tervuren, we enjoy world class facilities set within an inspiring green campus, yet near all the amenities of the university city of Leuven and the capital city of Brussels. But what makes our school an exceptional place to learn and grow, and what really sets us apart, are the relationships we build, the culture of kinship we foster and the pursuit of quality in everything that we do.

We are committed to providing a vibrant and engaging holistic education for our students in a harmonious atmosphere. With everyone learning and working together to inspire success, we have created a thriving community with the notion of ‘one school’ at its heart. By balancing academic endeavour with pastoral care, and classroom-based learning with enrichment opportunities, we provide our students with the best opportunities possible to broaden their aspirations and horizons.

Our curriculum is British based and uniquely adapted to the needs of our international and diverse student body. There is an Early Childhood Centre for children aged 1-3. Our Primary School offers a bespoke enquiry-based curriculum. Students in Year 10 & 11 study for (I)GCSE and BTEC courses. Post-16 students can choose from three internationally recognised pre-university examination courses: English A Levels, International Baccalaureate (IB) Diploma or BTEC.  Our Enrichment programme is exceptional, offering over 100 activities per week.

As one of the top performing schools in the world, BSB students go on to attend a wide range of top universities across the globe. We believe that our exceptional student outcomes and top world rankings are really a happy by-product of our unique culture built on care, curiosity, and collaboration.

Purpose of the role:

The ITS Applications Technician is an important part of the school’s ITS team, dedicated to supporting both students and teachers with their IT needs. This includes providing assistance with software and hardware issues, ensuring that all technological resources are functioning optimally. By being a collaborative team player, the ITS Applications Technician will contribute to maintaining a high standard of IT support, ensuring a seamless and efficient technology experience for the entire school community.

Areas of responsibilities:

• Provides support for the ITS Data and Application Officer in maintaining the School’s MIS System, ISAMS (Internet based School Administrative Management System)
• Provides backup for the ITS Applications Technician in maintaining the School’s other core databases (such as the cashless catering system, access control system, locker management system and other database systems)
• Provide training on core systems/software used by the school
• Production of online/interactive courses, paper-based training material and crib sheets
• Some developmental work on the School’s core systems/applications
• Technical and user support for core school administration software
• Preparation of documentation
• Provides Help Desk Support for the ITS Data and Applications team (Answer phone calls, log and create tickets)
• Maintaining the central Knowledge Base used by the ITS team.
• Providing when required after hours support.

The post holder may be required to perform duties other than those given in the job description for the post. The particular duties and responsibilities may vary from time to time without changing the general character of the duties or the level of responsibility entailed.

The Person:

• Commitment to the BSB Guiding Statements
• Committed to achieving the best at all times for BSB students
• Belief that in learning and in life more is achieved together than alone
• Committed to the safety and wellbeing of BSB students.

Qualifications: Bachelor’s or higher degree in computer science, engineering, or information technology or related courses.

Experience: Minimum of 5 years in IT, with substantial expertise in network infrastructure, server management, and virtualisation technologies.

Skills

• Database management/development skills
• Experience in supporting/maintaining applications and database systems.
• Expertise in scripting languages and programming.
• Excellent knowledge of Microsoft Office 365
• Experience in training
• Excellent problem solving skills
• Excellent communication skills, both written and verbal, to effectively convey information and collaborate with diverse teams.

Desirable

• Excellent knowledge of Database Servers (SQL Server, DB2, MySQL, Access) with emphasis on experience in SQL Reporting Services
• Reporting Services
• Programming experience (.NET, C#, VB, Java)
• Knowledge of scripting (Powershell, Pyhton, VBScript, Groovy)
• Web development (HTML, CSS, ASP.NET, ASP, PHP, IIS, Apache, Graph)
• Cloud (Azure)

In return, we offer:

• A full-time (37.5 h/week), permanent contract
• On the job training
• Interesting position in an international environment
• An attractive salary – BSB Operational scale – Band 4 representing a minimum of € 54.241 and maximum € 84.775 gross per year, depending on the years of relevant experience
• Interesting extra-legal benefits including a generous holiday provision (22 extra days per year), hospitalisation insurance, extra pension payments, luncheon vouchers, free use of the BSB sport facilities

Application process:

The deadline for applications is Friday 13 December 2024 at 12:00 (CET).
Please note that only applications sent in using the application form on the BSB website will be considered. No other submissions will be accepted.

Interviews will be held at the school the week of 16 December 2024.

We look forward to receiving your application. If you have not heard anything further from us by the 20 December 2024, please assume you have been unsuccessful on this occasion.

 “The British School of Brussels is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.” (with reference to the most recent KCSIE)

 BSB is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our community.

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